One register
Monitoring, tickets, maintenance and reports all hang off the same record of rooms and equipment, so nothing drifts.
Company
About AVDesk
AVDesk is AV management software for organisations that run audio visual estates. Built in Sydney, hosted in Australia and delivered with accredited AV integrators.
- Australian-builtSydney team, AU-hosted data
- Brand-agnosticQ-SYS, Crestron, AMX, Extron & more
- Priced per roomQuoted for your estate, no per-device fees
- Multi-siteEvery site, one login
What we make
One platform for the whole AV estate
AVDesk AV Management Software brings every room, every device and every job done on them into one place.
AVDesk keeps an AV asset register organised by site, building, level and room; monitors and controls equipment through Ody, the compact box at each site; runs an AV help desk with SLA clocks and QR fault reporting; and schedules maintenance, rosters technicians and reports on uptime and lifecycle.
It works across brands (Q-SYS, Crestron, AMX, Extron and the rest) over PJLink, Q-SYS QRC, Crestron, AMX NetLinx, ONVIF, SSH, SNMP and HTTP APIs, with Microsoft Teams Rooms, Zoom Rooms, Webex Control Hub, Crestron XiO Cloud, Q-SYS Reflect, Logitech Sync and Poly Lens federated in via SSO.
New to the category? What AV management software is explains the modules and how they fit together.
Who it's for
Built for organisations that run rooms
Corporate offices, universities, councils, schools and TAFEs, hospitals and health services, hotels, clubs and venues, and multi-site operators: anywhere with AV in many rooms and a team expected to keep it working. The sector guide walks through each.
AV integrators and support teams use AVDesk to run many client estates from one queue, with each client seeing only its own sites.
How it's delivered
Installed by integrators, run your way
A Registered AVDesk Integrator installs and commissions Ody at each site; contact AVDesk and we'll pass your details to one. After commissioning you run the estate self-managed with your own AV or IT team, or choose AVDesk Managed Support and our team watches the monitoring, works the tickets and meets the SLAs for you. You can switch between the two at any time.
AVDesk is priced per room and quoted for your estate. Integrators interested in partnering can talk to us.
What we hold to
Five principles
AV only
Ody talks to AV equipment only. It controls and manages your AV assets and nothing else on your network.
Nothing opened
Ody connects outbound over an encrypted tunnel: no inbound firewall ports, no VPN, nothing installed on devices.
Priced per room
Rooms are what people use and what you budget for, so that is what AVDesk is priced on. No per-device fees.
Australian
Built by a Sydney team and hosted in Australia.
The company
AVDesk Pty Ltd
AVDesk — sometimes written "AV Desk" — is AVDesk Pty Ltd, an Australian software company based in Sydney, New South Wales. The product is AVDesk AV Management Software; customers sign in to AVDesk Control.
Talk to us at hello@avdesk.com.au, or book a demo and we'll show you your own sites, rooms and equipment running in one place.
Questions
Good to know
Where is AVDesk based?
AVDesk is based in Sydney, New South Wales, Australia. The platform is built by a Sydney team and hosted in Australia.
Who owns AVDesk?
AVDesk is owned and operated by AVDesk Pty Ltd, an Australian software company based in Sydney.
How do we get AVDesk?
Book a demo or ask for a quote through the contact page. An accredited AVDesk integrator installs Ody at each of your sites, and you choose self-managed operation or AVDesk Managed Support. AV integrators who want to offer AVDesk can contact us about partnering.
Keep exploring
More of AVDesk
See AVDesk on your estate
Book a walkthrough and we'll show you your sites, devices and assets running in one place.